How do I make changes to my order?

Unfortunately, we can't make any changes to orders that have been placed. The order are already in the process of being packed and have already shipped from our fulfillment center.


How do I cancel my order?

Depending on when you cancel your order, one or more of the conditions of our Cancellation policy may apply: 

  • Any cancellations made 7 days or fewer days before your delivery date will result in a credit to your Rent the Runway account. A $12.95 cancellation fee will be deducted from that credit (applicable to all orders ).