Common Return Questions
What is the return policy for Blackout?
All orders placed during Blackout and the run up to Christmas are eligible for an extended returns period. You have up until the 15th of January to return your item(s). If you want to know more, check out our return policy.
What items are returnable?
- Within 30 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original packaging
- Original tags must be attached
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
- You are responsible for return shipping charges
How do I return?
- Enter your order number and email address in the fields above and click Start a Return
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
- If you are denied, then your item will be sent back to you
Still have questions? Email us at email@example.com with your full name, order number and we will get back to you shortly.
Return Instructions for shoppers
- Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box, if you prefer.
- Go to local post office, or another courier, to ship the package. Return address for the package:
- Please provide us the tracking number from post office or couriers if applicable. You can keep tracking your package by receiving email for shipment updates.
- You will receive a email as soon as we received your items, and when refund is approved.
Boss Bunny Sportswear
23415 N Scottsdale Rd
Suite 103, Scottsdale, Arizona, 85255, US