ORDERS

Adding an item to your cart, unfortunately, does not reserve the stock for your final checkout. Stock is only allocated to your order once the payment has been accepted and the order confirmed.

Due to stock availability, we are unable to make any changes to orders once they have been placed, this includes items, delivery & shipping addresses. 

If an item(s) you have ordered goes out of stock, the item(s) will be refunded and any remaining item(s) will be dispatched. You will be notified via email of any changes to your order(s). Refunds will take up to 3-5 working days to be processed.


SHIPPING

Due to the exceptional volumes of orders that we’re experiencing, orders may take an additional 7-10 working days to dispatch. 

Standard shipping will only be available during this Blackout sale. 

Tracking may take up to 48 hours to activate, once you have received your shipping confirmation email.

DISCOUNT

Any discounts applied to products will remain the same throughout the campaign.

Availability of sale items is subject to stock availability. 

No promo codes or discounts applied throughout this campaign.

RETURNS

All orders placed during Blackout and the run up to Christmas are eligible for an extended returns period. You have up until the 15th of January to return your item(s). If you want to know more, check out our return policy.